Why is the quality of interaction so important for your team?
It started with an innocent silence. Someone asked a question during the team meeting, and nobody replied. Not because it was a strange question; quite the opposite. But because everyone’s mind was already elsewhere. One person had just come back from their holidays, another was busy with final deadlines, and somewhere, someone was already daydreaming about ice cream on a sunny terrace.

5 tips to prevent your team’s collaboration from slipping into a summer slump in June
Welcome to June. The month when everything still needs to be ‘wrapped up’ before the summer holidays begin. At the same time, you notice that the team’s energy is no longer what it was back in April. Focus slips, meetings become briefer, and spontaneous catch-ups quietly disappear from the agenda. This is a familiar phenomenon in many teams, and it has everything to do with the quality of interaction. Especially during this transitional period, when people are partly absent or working to a different rhythm, it becomes even more important to invest in good communication and trust.The summer pitfall for the quality of interaction in teams
In June, something slowly creeps into the collaboration: a feeling of loose sand. Everyone is busy, but the overview gets lost. Misunderstandings arise because there is less alignment. Ideas remain unspoken because no one feels safe enough to share them, or simply because there isn’t enough time. The result is that teamwork gradually weakens:- Decisions are increasingly made on autopilot.
- Team members check in less, thinking “we’ll sort it out later.”
- There is less room to discuss doubts, mistakes or concerns.
- Innovative ideas? Those can wait until September.
What is psychological safety and why is it so important?
Psychological safety means feeling safe to speak up, admit mistakes, ask questions and share new ideas without fear of judgment or rejection. It is the basis for open communication and collaboration. But this safety does not arise automatically. Certainly not in times of pressure, fluctuating presence or uncertainty about what exactly is expected of you. That is why it is important for teams to consciously reflect on the quality of interaction. Not only on what is said, but especially on how it is said. How do we listen to each other? Where is the tension? Do we still dare to be honest about our opinions?Qi-assessment: your mirror for the quality of interaction
The Qi-assessment (Quality of Interaction) from Human Insight concretely maps out the quality of interaction within your team. It doesn’t give vague scores but insights into behaviours that strengthen or hinder collaboration. What you discover with Qi:- Which behaviours undermine trust, often without team members realising it.
- Where the team works powerfully together and where there is room for improvement.
- Which steps are needed to increase psychological safety and thus promote collaboration and innovation?
5 tips to improve the quality of interaction in your team
- Schedule short, regular check-ins: No long meetings, but brief moments where you ask: “What’s on your mind today?” or “What challenges are you facing?” This keeps communication low-threshold and open.
- Discuss behaviour without judgement: Notice if someone withdraws or tension rises? Calmly ask what’s going on and describe what you observe. This stops frustrations from simmering beneath the surface.
- Be open and vulnerable as a leader: Share your own doubts and mistakes. This encourages team members to do the same and strengthens psychological safety.
- Ensure clear task distribution: June often brings changes due to holidays. Make explicit agreements about who temporarily takes over which responsibilities, to avoid confusion.
- Create moments of informal connection: A shared lunch, a short walk, or going for an ice cream together (consider this your official excuse to grab one now) helps build trust and involvement within the team.